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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lindsay Marshall

March 5, 2025

5  out of  5
rating by Lindsay Marshall
"Great service, and awesome staff! Very courteous and reliable, as well as prompt."
We responded:
"Thank you Lindsay, we hope you have a GREAT day!"
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Becky Wheeley

February 16, 2025

5  out of  5
rating by Becky Wheeley
"Giovanni es un buen agente. Me ahorró dinero en mi póliza! ¡Gracias!"
We responded:
"Muchas gracias, te apreciamos aquí en State Farm y siempre estamos felices de poder ayudar! "
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Rebecca

February 11, 2025

5  out of  5
rating by Rebecca
"The lady upfront Anne is so nice and very helpful! She answered my all my questions and very polite. Thank you for your help on my policy!"
We responded:
"Thank you Rebecca, we are glad we can help!"
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Darius Blackstock

February 5, 2025

5  out of  5
rating by Darius Blackstock
"Exceptional team & customer service"
We responded:
"Thank you Darius!! "
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Next

February 4, 2025

5  out of  5
rating by Next
"Craig and his staff are amazing to work with, between finding the best deals possible to insuring everything is taken care of for my auto policy and even my home policy. Forever grateful to be a client of such an amazing insurance agency who actually cares. Would recommend to any and everyone I know. You won’t regret it!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!!"
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Joethetank34

January 28, 2025

5  out of  5
rating by Joethetank34
"Craig and all the staff are always very helpful and provide excellent service. Appreciate that they put my best interests first. Linwood Beshore."
We responded:
"Thank you Linwood, I am glad we can help!!"
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Roslyn Fletcher

August 28, 2024

5  out of  5
rating by Roslyn Fletcher
"Great person to work with"
We responded:
"Thank you Roslyn. "
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Derrick Williams

June 19, 2024

1  out of  5
rating by Derrick Williams
"After 5 PLUS YEARS OF GOOD SERVICE, ABRUPTLY THE LEVEL OF SERVICES CHANGED RESULTING IN MY INSURANCE LASPING. i WAS TOLD FOR NO PAYMENT, HOWEVER PAYMENT WAS DRAFTING FROM MY ACCOUNT 5 YEARS WITHOUT INCIDENT. Craig Giovanni during my stay with State Farmoften indicated certain benefits were directly related to my tenure and good payment history. It was good while it lasted, Ive since had to obtain insurance elsewhere in the effort of getting better service. Mr. Giovanni hopefully business will return to the level it operated 5 years ago."
We responded:
"Sorry Derrick that we didn't meet your needs. We will try harder in the future. Thank you for the feedback."
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charlene greene-virgen

February 20, 2024

5  out of  5
rating by charlene greene-virgen
"I think of Craig Giovanni not as just my insurance agent but as family. I’ve been a customer of his for several years now. I feel that he has my best interest in every decision. Thank you Craig for your excellent customer service and your amazing staff."
We responded:
"Thank you Charlene!"
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jay nixon

March 13, 2023

5  out of  5
rating by jay nixon
"Hands down the best agent to have around. Any issues I've incurred with billing claims etc, he's always willing to help if needed."
We responded:
"Thank you Jay"
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Marty New

February 11, 2023

5  out of  5
rating by Marty New
"Been with this company for 30 years. Always satisfied with the way they take care of my insurance needs."
We responded:
"Thank you Marty, we appreciate you!!"
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Charlene Orr

February 10, 2023

5  out of  5
rating by Charlene Orr
"Craig Giovani and his team are awesome. they are very very respectful and pleasant. It's always the customer first. I recommend Craig Giovani to everyone. they are the best."
We responded:
"Thank you Charlene!! We are glad to serve you."
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scott fogel

February 3, 2023

5  out of  5
rating by scott fogel
"Best agent to help navigate, protect and insure you get the very best while other agents look to themselves. Thank you Craig. You are a stand up man and trusted friend. Scott Fogel"
We responded:
"Thank you Scott, we appreciate you!!"
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Lauren Walker

January 30, 2023

5  out of  5
rating by Lauren Walker
"Craig and team have always been incredibly responsive and helpful."
We responded:
"Thank you Lauren!! We are glad we can serve you!!"
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emily giovani

January 25, 2023

5  out of  5
rating by emily giovani
"Great insurance agency!! Craig takes the time to know his customers and makes sure they have the best coverage for their insurance needs. Customer service is awesome too. It is so nice to actually talk to a human on the phone than an automated system! Thank you Craig! We love having you here in Mebane!!"
We responded:
"Thank you!!"
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Joe Boxer

January 24, 2023

1  out of  5
rating by Joe Boxer
"Wanted to give this Agency my business based upon the customer service reviews. Called three times over a week, left two voice mails and spoke with a woman who said I would get a call back, and....crickets. No worries, I went with a different SF. Edited: Called back for the 4th time to make sure you know who I am. You def have record of me calling."
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Jonathan S

January 24, 2023

5  out of  5
rating by Jonathan S
"I've worked with Craig and his team for about 6 years now, and they've always come through for me. They've gotten me the best rates on my cars, helped me bundle for discounted rates, and assisted me when I couldn't get to their office for things like proof of insurance or declaration pages. If someone is shopping for insurance locally, Craig is the first place I'm sending them!"
We responded:
"Thank you Jonathan, we are glad we can help serve you!"
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Alex Benavides

December 29, 2022

5  out of  5
rating by Alex Benavides
"Excellent service very friendly people"
We responded:
"Thank you Alex!!"
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Elizabeth Ibikunle

December 27, 2022

5  out of  5
rating by Elizabeth Ibikunle
"Craig’s State Farm office team, in Mebane and Craig, have the best customer support and best rates I received, compared to Geico and Liberty Mutual. I’ve been with Geico for 13 years, and when it came time change, I called Craig’s office and he and his team did not disappoint. The whole process was seamless. Craig is an honest man; I’ve known about his office for several years but never actually changed providers to work with him personally… I had favorable experiences with Geico and didn’t think I needed to change. I should have switched a long time ago!"
We responded:
"Thank you Liz, we appreciate the kind words!!"
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Alex Bocanegra

October 31, 2022

5  out of  5
rating by Alex Bocanegra
"Excelente servicio y señorita Abigail muy amable lo recomiendo 👍"
We responded:
"Gracias Alex!!"
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Shonda

August 24, 2022

1  out of  5
rating by Shonda
"The worse in terms of managing your account with clarity. The follow up as well as the follow through is terrible. Was as it seemed and nothing was handled appropriately with my account. Decided to cancel my renters insurance to rid myself of the continual account confusion since day one."
We responded:
"Sorry to hear about your experience with Craig Giovani State Farm. Please give me a call, and let us know how we can better serve you."
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Brittany GW

April 11, 2022

5  out of  5
rating by Brittany GW
"Craig has clients for life!"
We responded:
"Thank you!! Glad we can help!!"
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Pan y Café

February 28, 2022

5  out of  5
rating by Pan y Café
"Excelente servicio"
We responded:
"Muchas Gracias!!"
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william mack

September 8, 2021

5  out of  5
rating by william mack
"Excellent, This State Farm location is very workable and respectful like no other insurance agency, when im late on a payment I'll get a polite call not rude or aggressive like Progressive, Nationwide was an expensive horrible nightmare..Visit this State Farm location, i promise you will be completely satisfied🙂"
We responded:
"Thank you Mr. Mack, we appreciate you!!"
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Jeri Church

April 16, 2021

5  out of  5
rating by Jeri Church
"Craig went out of his way to help us with life insurance."
We responded:
"Thank you Jeri, I am glad we could help!!"